Privacy Policy

Introduction

Effective Date / Last updated: July 29, 2024

Welcome to the website of Twins Moving Service LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information from you when you:

• Request a quote or service
• Fill out a contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via phone, email, or other means
• Via Text messages or SMS campaigns.
• Among the types of Personal Data collected through the Services, by Twins Moving Service  itself or through third parties, are: Cookies; Usage Data; email address; first name; last name; phone number; and IP address.

The personal information we collect may include:

• Name
• Address
• Phone number
• Email address
• Payment information
• Any other information you provide to us

Non-Personal Information

We also collect non-personal information automatically as you navigate through our site. This may include:

• IP address
• Browser type
• Operating system
• Pages visited on our website
• Time and date of your visit
• Referring site or link

How We Use Your Information

We use your information to:

• Provide and manage our moving services
• Process payments and transactions
• Communicate with you about your move or inquiry
• Send promotional materials and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

Sharing Your Information

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for any purposes. We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• To comply with legal requirements, enforce our site policies, or protect our rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications
• Request information on how your data is processed
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at customer.support@twinsmovingservice.com

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Twins Moving Service LLC
• Email: customer.support@twinsmovingservice.com
• Phone: (201) 234-7019
• Address: 23 Daniel rd ste 5, Farifield, New Jersey, 07004.